Privacy Policy

Ocean Floor Tiling and Waterproofing

Last updated: 31 August 2026

Ocean Floor Tiling and Waterproofing respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or request a quotation for our services.

1. Information we collect

We may collect personal information that you provide to us, including:

Your name
Phone number
Email address
Property address
Details about your proposed tiling, waterproofing or renovation project
Information provided through our website enquiry form
Any other information you voluntarily provide when contacting us

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information and website usage information through website analytics or similar technologies.

2. How we collect information

We may collect information when you:

Submit an enquiry through our website
Contact us by phone, email or social media
Request a quotation
Engage us to carry out work
Communicate with us about an existing or potential project
Visit or use our website

3. How we use your information

We may use your personal information to:

Respond to enquiries
Prepare and provide quotations
Arrange site inspections
Communicate with you about proposed or existing work
Provide our tiling and waterproofing services
Manage bookings, invoices and payments
Maintain business and project records
Improve our website and services
Meet our legal, regulatory and insurance obligations

We will not use your personal information for unrelated purposes unless permitted or required by law.

4. Disclosure of information

We may disclose personal information where reasonably necessary to operate our business or provide our services.

This may include sharing relevant information with:

Our accountant or bookkeeper
Payment and accounting service providers
Insurance providers
Suppliers or other contractors where reasonably necessary to carry out your project
Website hosting, analytics or technology service providers
Government or regulatory bodies where required by law

We do not sell or trade your personal information to third parties.

5. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically using third-party business, accounting, website hosting, email or cloud storage services.

While we take reasonable steps to protect information, no electronic storage or transmission system can be guaranteed to be completely secure.

6. Access and correction

You may contact us if you would like to request access to, or correction of, personal information we hold about you.

We will take reasonable steps to ensure information we hold is accurate, complete and up to date.

7. Website links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Cookies and analytics

Our website may use cookies, analytics tools or similar technologies to understand how visitors use our website and to help improve its performance.

These technologies may collect information such as pages visited, approximate location, device type and website usage information.

You can generally control or disable cookies through your browser settings.

9. Privacy enquiries

If you have a question, concern or request relating to your personal information, please contact:

Ocean Floor Tiling and Waterproofing
Email: info@oceanfloortiling.com.au
Phone: 0410 012 097

We will endeavour to respond to privacy enquiries within a reasonable period.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

The latest version will be published on this page.

Ocean Floor Tiling and Waterproofing
QBCC Licence No. 15574269